Responsible Gambling
At Fortunica Casino Australia we believe gambling should always be a form of entertainment — never a financial strategy, never a way to cope with stress, and never something that puts your wellbeing at risk. This page outlines the warning signs of problem gambling, the tools available to control your play, and the organisations that provide free, confidential support in Australia.
Age Restriction — 18+
Gambling at any online casino linked from this Site is restricted to persons 18 years of age or older. Underage gambling is illegal in Australia and harmful at any level. If you are under 18, please leave this Site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs in yourself or someone close to you:
- Spending more time or money on gambling than intended;
- Chasing losses by placing larger or more frequent bets;
- Borrowing money or using credit to fund gambling;
- Lying to family, friends, or partners about gambling habits;
- Feeling restless, anxious, or irritable when not gambling;
- Neglecting work, study, family, or social responsibilities;
- Gambling to escape stress, depression, or loneliness;
- Continuing to gamble despite negative consequences;
- Mood swings tied to gambling outcomes.
If you recognise more than two of these signs, it’s time to take action and seek support.
Tools to Control Your Play
Most licensed online casinos offer built-in tools that help you stay in control. Use them — they exist for a reason.
Deposit Limits
Set a daily, weekly, or monthly cap on the amount you can deposit. Once reached, further deposits are blocked until the period resets.
Loss Limits
Cap the total amount you can lose within a defined period. When the limit is hit, gameplay is paused.
Session Time Limits
Restrict how long you can stay logged in during a single session. The casino reminds you when the limit is reached and prompts you to log out.
Reality Checks
Periodic on-screen notifications display how long you have been playing and your net win/loss balance, giving you a moment to pause and reflect.
Cooling-Off Period (Time-Out)
A short-term break — typically 24 hours up to 6 weeks — during which you cannot log in or play. Useful when you feel you need a temporary step back.
Self-Exclusion
A longer-term ban from the casino, usually 6 months to permanent. Once activated, you cannot reverse it during the chosen period. Self-exclusion is the most effective tool when gambling has become harmful.
BetStop — Australia’s National Self-Exclusion Register
BetStop is the official Australian national self-exclusion register, operated under government oversight. Registering with BetStop excludes you from all licensed Australian interactive wagering providers. Periods available range from 3 months to lifetime. Visit betstop.gov.au to enrol.
Australian Support Organisations
The following services are free, confidential, and available 24/7 across Australia:
Gambling Help Online
Free 24/7 chat, email, and phone support specifically for gambling-related issues. Trained counsellors, no judgement, complete confidentiality.
- Website: gamblinghelponline.org.au
- Phone: 1800 858 858 (24/7)
Lifeline Australia
General crisis support and suicide prevention service. Available to anyone in emotional distress, including issues stemming from gambling losses.
- Phone: 13 11 14 (24/7)
- Website: lifeline.org.au
Gambler’s Help
State-based counselling and financial support services across Victoria and other states. Face-to-face, phone, and online options.
- Phone: 1800 858 858
Relationships Australia
Counselling for relationship strain caused by gambling — for both the gambler and affected family members.
- Phone: 1300 364 277
- Website: relationships.org.au
Financial Counselling Australia
Free, independent advice for managing gambling-related debt or financial hardship.
- National Debt Helpline: 1800 007 007
- Website: ndh.org.au
Practical Tips for Safer Play
- Set a strict budget before each session — and stop when it’s spent;
- Never gamble with money you need for rent, bills, or essentials;
- Don’t chase losses — once it’s gone, it’s gone;
- Take regular breaks; gambling is more enjoyable in short sessions;
- Avoid gambling under the influence of alcohol or drugs;
- Balance gambling with other hobbies and social activities;
- Talk openly with family about your gambling habits.
Help for Family and Friends
If someone close to you is experiencing problem gambling, you don’t need to manage it alone. Gambling Help Online and Relationships Australia both offer support specifically for affected family members and friends. Reaching out is a sign of strength, not failure.
Play smart. Set a limit. Walk away when it stops being fun.
